Telus customer service Things To Know Before You Buy

Telus customer service Things To Know Before You Buy

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• At this point, I sense I am remaining misled and mistreated. Despite various phone calls and escalations, I continue to would not have clarity on my special discounts or a good resolution to my problems.

Those people agents Doing work from Telus Rewards, rather than trying to keep the old loyal customers they make them go away to look for other supplier

@Oleginza Wrote: I named Telus CS at 8.55AM Mountain time and so they hanged up on me, indicating that I should phone during "frequent Business hours". Is that this for real?

I referred to as Telus CS at 8.55AM Mountain time they usually hanged up on me, stating that I should get in touch with during "typical Workplace hrs". Is that this for true?

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within the Black Friday i referred to as Telus to acquire me a new cell line for my daughter if there is a deal like i acquired Earlier for my other Young ones to be a loyal customer with Telus.

Payment impacting adjustments will require a cellphone phone but prior to accomplishing that, Have you ever tried the payment arrangement possibilities on the net?

  I am instructed to speak to Loyalty and determination and continue Telus technical support to acquiring no wherever.  I have managed to talk to 2 people that referred to as themselves supervisors inside the Philippines, who couldn't support me.

Fixed discussions will likely be shut and saved for 90 times, and might be accessed from the Message Centre inside the My TELUS application. 

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I want a simply call from someone who has some decision earning electric power on how I am able to near my accounts and be completed with Telus.  

The Tv set signal has actually been dropped considering the fact that Friday, September twenty seventh along with the technician who showed up yesterday,  September thirtieth could not take care of the situation after changing the Tv set cable box and cable. I had been educated that the Internet Modem has to be modified way too, but he didn't have it.

The TELUS workforce acknowledges that our work spans numerous Territories and Treaty areas and we have been grateful for the traditional Knowledge Keepers and Elders that are with us today, whoever has absent prior to us plus the youth that encourage us.

I used to be last but not least supplied case range 21911243 and explained to that a manager would simply call me back inside of two hrs, which didn't come about. Alternatively, I used to be educated that I needed to hold out 24 several hours.